Am I Eligible?


WisCARES works with pet owners who are low income–pet owners who are on federal aid programs like SNAP benefits or SSI. We also work with pet owners experiencing homelessness or housing instability.

Low income clients qualify as Community clients–clients who can receive subsidized cost veterinary care. We allow you to self certify! Please contact us to begin the qualification process. There is some cost associated with these appointments: click here for more information. Are you in need to veterinary services in order to stay in housing? Please bring us that documentation–we will offer those services free of charge.

We also have further subsidized cost services for clients who are experiencing housing instability. You may qualify for access to our services if you fall under one of the following three categories:

  1. You are currently experiencing homelessness
  2. You are at risk of homelessness (e.g facing eviction, recently regained housing, transitional housing program, etc.)

Clients experiencing homelessness are PLUS clients and receive further subsidized cost veterinary care–many costs are free. Additionally, they qualify for social work services like boarding and foster, pet food pantry, and other services. We allow self certification, and ask that you come in and talk to one of our staff to receive PLUS services.


In order to become a client of WisCARES, we need proof that you satisfy at least one of the above categories. The following are acceptable sources of proof:

  1. A written referral from a social services, homeless services, or healthcare. This referral can be found below.
  2. Self-certification that you fall under HHS definitions of homelessness.

Regardless, after contacting WisCARES, you will go through an interview-based questionnaire with one of our staff to determine qualification.

Qualification can be done in person at 1402 Emil St, Madison, WI 53713, during any of our hours, via email, or over the phone by calling and leaving a message with your name and contact information at 608-561-7387. Please note all calls are returned in the order they are received. The quickest way to qualify is to stop in person during our hours.

For Social Services Providers

Please note: we have changed our referral form! You can download, fill out, and print the following pdf to refer an individual to WisCARES. Social Work Referral PDF
You may send this form with a client to our open hours or email a copy of the form to us at

For Veterinarians 

We now have veterinary referrals! If you have a client you believe should have access to WisCARES services, you can download, fill out, and print the following pdf: Veterinary Referral PDF. Please note, clients must still contact us indepedantly.