Contact Us

We allow self qualification for access to services. Please call us at (608) 262-3950 or email and we’ll help you get the process started!

We are located at 1402 Emil St in Madison, WI. We’re just off of Fish Hatchery Road by the Beltline, across the street from Dunkin Donuts and Firehouse Subs.

Please bring any copies of records you may have, any lease-related paperwork you need addressed, and any questions you have. We do not need proof of low income or homeless status.

Maybe! We are happy to respond to email or phone messages and to do our best to directly help if we can and brainstorm help if we cannot. We cannot help with security deposits or veterinary bills at other clinics.

We can certainly try to get that for you. You can call 608-262-3950 or email with your name, your pet’s name, the clinic you visited, and an email address or a fax number you would like your records sent to.

We have dry dog food, dry cat food, wet cat food, and cat litter at our pet food pantry. Please note that these are the only items we regularly have in stock. We also frequently have an assortment of collars, leashes, litter boxes, and other supplies – these are not guaranteed. We also try to keep stocked a small human supply pantry of items such as tooth brushes, shampoo, and pocket packs of tissues.  (And yes, we take donations of all of these things–check out our needed donations!)

You must be a current WisCARES client to access the pet food pantry. We are able to provide free or low cost pet food depending on your client qualification. Please note that most of the food and items in our pet food pantry are donated. Because of this, supply and availability of specific food varies.

The amount of food that we are able to supply at a given time is dependent on our current stock available. Please note that the pet food pantry is meant to supplement our client’s supply, but cannot be the sole food resource. Dry dog and cat food and litter may be re-packaged into gallon ziploc bags.

If you have transportation difficulty or a situation that requires a special approach, please send us an email or leave us a phone message to see if an exception or special arrangement can be made.

We do have low-cost pet food for sale–both maintenance diet and prescription food. Please call or email to ask about supplies!

You must qualify as a client to use the WisCARES foster and boarding program. Our boarding program is intended to allow clients to gain access to the following services:

• Emergency shelter
• Inpatient health services
• Inpatient mental health services
• Treatment programs

Please email us with the first and last name of the patient and, if you have it, the rabies tag number. Rabies vaccine status is the only information we will give out without verbal consent of the owner of the animal. If you are in touch with the animal’s owner, please have them call or email and request that we send information about the animal to you. If the owner is not available, or the animal has a new owner, please indicate that as well in your message and we will try to work to make sure the pet has the information needed to provide it the care that it needs.

WisCARES cannot cover bills from other clinics.

Clients do not need a referral to work with us. That being said, you are more than welcome to call or email and discuss their situation with us